{"id":989,"date":"2026-03-16T17:35:26","date_gmt":"2026-03-16T17:35:26","guid":{"rendered":"https:\/\/www.cinprocas.com\/mobile\/?page_id=989"},"modified":"2026-03-16T17:35:26","modified_gmt":"2026-03-16T17:35:26","slug":"faq-help","status":"publish","type":"page","link":"https:\/\/www.cinprocas.com\/mobile\/faq-help\/","title":{"rendered":"FAQ &#038; HELP"},"content":{"rendered":"<p style=\"text-align: center;\"><strong><span style=\"color: #ff0000; font-size: 28px; font-family: verdana, geneva, sans-serif;\">If you don&#8217;t understand something, we will help!<\/span><\/strong><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 24px; font-family: verdana, geneva, sans-serif; color: #003278;\">Ask your question in ENGLISH about CinProCaS<span style=\"font-size: 20px;\"><sup>\u00ae<\/sup><\/span> using our <a href=\"https:\/\/www.cinprocas.com\/mobile\/en_US\/contact\/\"><span style=\"color: #ff0000;\">Contact Us<\/span><\/a> page if you can&#8217;t find an answer on our <a href=\"https:\/\/www.cinprocas.com\/mobile\/en_US\/settings\/\"><span style=\"color: #ff0000;\">Settings<\/span><\/a> page.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff0000; font-size: 28px; font-family: verdana, geneva, sans-serif;\"><strong>ATTENTION! QUESTIONS ARE PLEASE IN ENGLISH.<br \/>\nWE CAN ONLY ANSWER IN ENGLISH!<\/strong> <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff0000; font-size: 24px; font-family: verdana, geneva, sans-serif;\">The following is a description of frequently asked questions and helpdesk entries.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff0000;\"><strong><span style=\"font-family: verdana, geneva, sans-serif; font-size: 28px;\">Frequently Asked Questions 1. Display Copyright<\/span><\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-family: verdana, geneva, sans-serif; font-size: 24px; color: #003278;\">The application, the name of the application and the page design is copyright protected. But, the content entered on the pages and in the application belongs to and protects the owner of the email address displayed at the bottom of the page. That\u2019s why it\u2019s important to subscribe to the app with a real email address! This is because the content can only belong to the verified owner of the email address displayed at the bottom of the page in the event of a dispute.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-family: verdana, geneva, sans-serif; font-size: 24px; color: #003278;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.cinprocas.com\/wp-content\/uploads\/2023\/04\/IMG_0639-2-1024x254.jpg\" alt=\"\" width=\"750\" height=\"186\" class=\"aligncenter wp-image-758 size-large\" srcset=\"https:\/\/www.cinprocas.com\/mobile\/wp-content\/uploads\/2023\/04\/IMG_0639-2-1024x254.jpg 1024w, https:\/\/www.cinprocas.com\/mobile\/wp-content\/uploads\/2023\/04\/IMG_0639-2-300x74.jpg 300w, https:\/\/www.cinprocas.com\/mobile\/wp-content\/uploads\/2023\/04\/IMG_0639-2-768x191.jpg 768w, https:\/\/www.cinprocas.com\/mobile\/wp-content\/uploads\/2023\/04\/IMG_0639-2-1536x381.jpg 1536w, https:\/\/www.cinprocas.com\/mobile\/wp-content\/uploads\/2023\/04\/IMG_0639-2-2048x508.jpg 2048w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/>If you cannot prove that you are the owner of the email address displayed and printed at the bottom of each page, CinProCaS Inc will not be liable for the content to you. You cannot retrieve your encrypted content from the database and, for your protection, cannot prove to the court that the content was created by you. In this case, CinProCaS Inc can\u2019t protect you! It is in your best interest that your content is protected in all cases! For more information, please read our <a href=\"https:\/\/www.cinprocas.com\/mobile\/en_US\/settings\/\"><span style=\"text-decoration: underline;\"><span style=\"color: #ff0000; text-decoration: underline;\">INFORMATION<\/span><\/span><\/a> page.<\/span><\/p>\n<p style=\"text-align: center;\"><strong><span style=\"color: #ff0000; font-family: verdana, geneva, sans-serif; font-size: 28px;\">Frequently Asked Questions 2. The copyright obligation for using the CinProCaS application<\/span><\/strong><\/p>\n<p style=\"text-align: center;\"><span style=\"font-family: verdana, geneva, sans-serif; font-size: 24px; color: #003278;\">If you have read the Privacy Policy (<a href=\"https:\/\/www.cinprocas.com\/mobile\/en_US\/information\/\"><span style=\"text-decoration: underline;\"><span style=\"color: #ff0000; text-decoration: underline;\">INFORMATION<\/span><\/span><\/a> page) then you have read that in order to subscribe to the <strong><span style=\"color: #ff0000;\">CinProCaS<span style=\"font-size: 20px;\"><sup>\u00ae<\/sup><\/span><\/span><\/strong>\u00a0application, you must show in the Credit list at the end of the film that your film was written in the <span style=\"color: #ff0000;\"><strong>CinProCaS<span style=\"font-size: 20px;\"><sup>\u00ae<\/sup><\/span><\/strong><\/span>\u00a0application. In case your film budget is over $ 1 million, you are also required to display the <span style=\"color: #ff0000;\"><strong>CinProCaS<span style=\"font-size: 20px;\"><sup>\u00ae<\/sup><\/span><\/strong><\/span> logo. However, in this case, you are required to inform us by email the following: the title of your film, the name (s) of producer(s) the name of the distributor the date the name of director and the main characters. You have nothing else to do but the reporting obligation. The logo can be downloaded here:<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-family: verdana, geneva, sans-serif; font-size: 24px;\"><a href=\"https:\/\/www.cinprocas.com\/mobile\/wp-content\/uploads\/2023\/02\/CinProCaS_logo_Color.pdf\" style=\"color: #ff0000;\">CinProCaS_Credit_logo_Color<\/a><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff0000;\"><a href=\"https:\/\/www.cinprocas.com\/mobile\/wp-content\/uploads\/2023\/02\/CinProCaS\u00ae-_logo_GR.pdf\" style=\"color: #ff0000;\"><span style=\"font-family: verdana, geneva, sans-serif; font-size: 24px;\">CinProCaS_Credit_logo_Gray<\/span><\/a><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff0000;\"><a href=\"https:\/\/www.cinprocas.com\/mobile\/wp-content\/uploads\/2023\/02\/CinProCaS\u00ae-_logo_WB-1.pdf\" style=\"color: #ff0000;\"><span style=\"font-family: verdana, geneva, sans-serif; font-size: 24px;\">CinProCaS_Credit_logo_White_and_Black<\/span><\/a><\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.cinprocas.com\/mobile\/wp-content\/uploads\/2023\/02\/CinProCaS\u00ae-_logo_BW.pdf\"><span style=\"color: #ff0000;\"><span style=\"font-family: verdana, geneva, sans-serif; font-size: 24px;\">CinProCaS_Credit_logo_Black_and_White<\/span><\/span><\/a><\/p>\n<p style=\"text-align: center;\"><span style=\"font-family: verdana, geneva, sans-serif; font-size: 24px; color: #003278;\">The notification email address is<\/span><br \/>\n<span style=\"font-family: verdana, geneva, sans-serif; font-size: 24px; color: #003278;\">cinprocas @ cinprocas . com<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.cinprocas.com\/wp-content\/uploads\/2023\/04\/CinProCaS_logo_WB-scaled.jpg\" alt=\"\" width=\"2560\" height=\"1440\" class=\"aligncenter wp-image-759 size-full\" srcset=\"https:\/\/www.cinprocas.com\/mobile\/wp-content\/uploads\/2023\/04\/CinProCaS_logo_WB-scaled.jpg 2560w, https:\/\/www.cinprocas.com\/mobile\/wp-content\/uploads\/2023\/04\/CinProCaS_logo_WB-300x169.jpg 300w, https:\/\/www.cinprocas.com\/mobile\/wp-content\/uploads\/2023\/04\/CinProCaS_logo_WB-1024x576.jpg 1024w, https:\/\/www.cinprocas.com\/mobile\/wp-content\/uploads\/2023\/04\/CinProCaS_logo_WB-768x432.jpg 768w, https:\/\/www.cinprocas.com\/mobile\/wp-content\/uploads\/2023\/04\/CinProCaS_logo_WB-1536x864.jpg 1536w, https:\/\/www.cinprocas.com\/mobile\/wp-content\/uploads\/2023\/04\/CinProCaS_logo_WB-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff0000;\"><strong><span style=\"font-family: verdana, geneva, sans-serif; font-size: 28px;\">Frequently Asked Questions 3.<\/span><\/strong><\/span><\/p>\n<p><span style=\"font-size: 24px; font-family: verdana, geneva, sans-serif; color: #000080;\"><span style=\"color: #ff0000;\">IMPORTANT!<\/span>\u00a0<span style=\"color: #003278;\">Use cloud sync when you use the app with other devices! Or if you want to do a backup!\u00a0<\/span><\/span><span style=\"background-color: #ffffff; color: #003278; font-family: verdana, geneva, sans-serif; font-size: 24px;\">For data synchronization the application has to be started. It can be in background too. Do not close the app until the synchronization ended!<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff0000;\"><strong><span style=\"font-family: verdana, geneva, sans-serif; font-size: 28px;\">Frequently Asked Questions 4.<\/span><\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-family: verdana, geneva, sans-serif; font-size: 24px; color: #ff0000;\">IMPORTANT! <span style=\"color: #003278;\">Currently the project import is not working with Google Drive on iOS.<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you don&#8217;t understand something, we will help! Ask your question in ENGLISH about CinProCaS\u00ae using our Contact Us page if you can&#8217;t find an answer on our Settings page. ATTENTION! QUESTIONS ARE PLEASE IN ENGLISH. WE CAN ONLY ANSWER IN ENGLISH! The following is a description of frequently asked questions and helpdesk entries. Frequently [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-989","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.cinprocas.com\/mobile\/wp-json\/wp\/v2\/pages\/989","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cinprocas.com\/mobile\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cinprocas.com\/mobile\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cinprocas.com\/mobile\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cinprocas.com\/mobile\/wp-json\/wp\/v2\/comments?post=989"}],"version-history":[{"count":1,"href":"https:\/\/www.cinprocas.com\/mobile\/wp-json\/wp\/v2\/pages\/989\/revisions"}],"predecessor-version":[{"id":990,"href":"https:\/\/www.cinprocas.com\/mobile\/wp-json\/wp\/v2\/pages\/989\/revisions\/990"}],"wp:attachment":[{"href":"https:\/\/www.cinprocas.com\/mobile\/wp-json\/wp\/v2\/media?parent=989"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}