FAQ & HELP
If you don’t understand something, we will help!
ATTENTION! QUESTIONS ARE PLEASE IN ENGLISH.
WE CAN ONLY ANSWER IN ENGLISH!
The following is a description of frequently asked questions and helpdesk entries.
Frequently Asked Questions 1. Display Copyright
The application, the name of the application andthe page designis copyright protected. But, the content entered on the pages and in the application belongs to and protects the owner of the email address displayed at the bottom of the page. That’s why it’s important to subscribe to the app with a real email address! This is because the content can only belong to the verified owner of the email address displayed at the bottom of the page in the event of a dispute.
If you cannot prove that you are the owner of the email address displayed and printed at the bottom of each page, CinProCaS Inc will not be liable for the content to you. You cannot retrieve your encrypted content from the database and, for your protection, cannot prove to the court that the content was created by you. In this case, CinProCaS Inc can’t protect you! It is in your best interest that your content is protected in all cases! For more information, please read our INFORMATION page.
Frequently Asked Questions 2. The copyright obligation for using the FilmProCaS application
Frequently Asked Questions 3.
IMPORTANT! Use cloud sync when you use the app with other devices! Or if you want to do a backup! For data synchronization the application has to be started. It can be in background too. Do not close the app until the synchronization ended!
Frequently Asked Questions 4.
IMPORTANT! Currently the project import is not working with Google Drive on iOS.